Reset your password

Get a reset link when you've forgotten your password, or change your password from your settings while you're signed in.

If you have forgotten your password, reset it from the sign-in page. If you are signed in and want a new one, change it in your settings.

Reset a forgotten password

  1. On the sign-in page, select Password forgotten?
  2. Enter your Email Address and select Reset Password. The page shows Check your Inbox! We emailed you a link for resetting your Password.
  3. Open the email titled Reset your password and select Reset Password. On the Reset your password page that opens, select Continue.
  4. Enter your new password twice, at least 8 characters, and select Reset Password.

Reset Password page, opened from Password forgotten? on the sign-in page

You are signed in and taken to your home page. The reset link works in any browser, including on another device.

Each link works once. The link does nothing until you select Continue, so a company mail system that checks links before you open them does not use it up. Used a second time, it shows The email link has expired. Please try again. Select Reset Password on that page to ask for a new link.

If you ask for more than one reset email, use the newest one.

If you have MFA turned on, the reset link first asks for the code from your authenticator app, then lets you choose the new password.

If saving the new password fails, the page shows Sorry, something went wrong. with the reason, for example The password cannot be the same as the current password. Select Retry and choose a different password.

Change your password in settings

  1. Select your name at the bottom of the sidebar, then Settings.
  2. Under Update your Password, enter the new password in New Password and again in Repeat New Password.
  3. Select Update Password.

Update your Password section of your personal Settings page

Assignar Pay confirms with Your password has been successfully updated!

If the two passwords differ, the form shows Passwords do not match. Make sure you're using the correct password. If the new password is the same as your current one, it shows Encountered an error. Please try again and The password cannot be the same as the current password.

You don't need your current password to change it here.

If you signed up with a login code and never set a password, this is also where you set one, so that you can sign in with Sign in with Email.